TERMS AND CONDITIONS
Effective Date: 04-17-26
Welcome to NEUAGE Health + Wellness (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or booking appointments, you agree to the following Terms and Conditions. If you do not agree, you should not use this website or our services.
1. Medical Disclaimer
The content provided on this website is for informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment.
NEUAGE Health + Wellness provides services including, but not limited to, hormone therapy, medical weight loss, peptide therapy, vitamin injections, and IV therapy, all of which require proper medical evaluation.
Use of this website does not establish a provider-patient relationship. Always consult with a qualified healthcare provider before beginning any treatment.
2. Eligibility
You must be at least 18 years of age to use this website or receive services. By using our website, you represent that you meet this requirement.
3. Services & Results Disclaimer
All services offered by NEUAGE Health + Wellness are customized based on individual health conditions, goals, and medical history. Results may vary from person to person.
We do not guarantee specific outcomes from any treatment, including but not limited to:
Weight loss programs
Hormone therapy
Peptide treatments
Vitamin or IV therapies
Individualized treatment plans are a core component of our model and are developed after consultation and medical evaluation.
4. Appointments, Cancellations & No-Shows
By booking an appointment: You agree to provide accurate and complete information You agree to attend your scheduled appointment or provide notice
Cancellation Policy:
Appointments must be canceled or rescheduled at least [24–48 hours] in advance
Late cancellations or no-shows may be subject to a fee
NEUAGE reserves the right to refuse service for repeated missed appointments.
5. Payments & Refunds
All payments for services, treatments, or products must be made at the time of service unless otherwise agreed.
All sales are final unless otherwise stated – Refunds are not guaranteed and are handled on a case-by-case basis – Memberships or packages may have separate terms
6. User Conduct
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to systems
Submit false or misleading information
Interfere with website functionality
7. Intellectual Property
All content on this website—including text, branding, logos, images, videos, and service descriptions—is the property of NEUAGE Health + Wellness and may not be copied, reproduced, or distributed without written permission.
8. Privacy
Your use of this website is also governed by our Privacy Policy. We collect personal and health-related information necessary to:
Schedule appointments
Provide services
Improve customer experience
We are committed to protecting your information in accordance with applicable privacy laws, including HIPAA where applicable.
9. Limitation of Liability
To the fullest extent permitted by law, NEUAGE Health + Wellness shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Outcomes resulting from misuse of services or failure to follow medical guidance
All services are provided “as is” without warranties of any kind.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of any updates.
12. Contact Information
If you have questions about these Terms and Conditions, please contact:
NEUAGE Health + Wellness
8827 Ladue Rd, Saint Louis, MO 63124
314.260.9057
[email protected]